Drone Force specialising in unmanned aircraft systems (UAS) that are capable of autonomous launch, landing, and recharging. This partnership leverages Vumacam’s extensive network of cameras and license plate recognition technology alongside Drone Force’s “drone-in-a-box” systems to provide continuous aerial surveillance, legally compliant with South African Civil Aviation Authority (SACAA) regulations and PSIRA (Private Security Industry Regulatory Authority) accreditations.

Drone Force’s autonomous drones operate from docking stations that allow them to deploy in various weather conditions, day or night. When integrated with Vumacam’s fixed camera infrastructure and real-time video intelligence platform, the drones add a critical aerial perspective that complements the ground-based coverage. This integration creates a more complete security picture, enabling faster and smarter resource allocation in crime monitoring and intervention.

The combined surveillance capabilities enhance situational awareness for security teams and law enforcement, providing a new vantage point that criminals find harder to evade. Vumacam’s CEO, Ricky Croock, highlights that this partnership elevates surveillance to new heights, ensuring safer communities through faster interventions and better intelligence sharing. Drone Force CEO, David De Lima, emphasizes how the synergy between their drone systems and Vumacam’s extensive camera network results in an effective Drone First Response solution, which improves response times and ultimately saves lives.

Vumacam’s mission is to use video technology and collaboration to make South Africa safer. This partnership with Drone Force is a natural extension of that mission, combining cutting-edge ground-based and aerial surveillance technologies to provide actionable intelligence in real time. Together, they aim to foster safer, smarter cities where people and businesses can thrive with enhanced security.

Vumacam provided an example of one operation in which a Drone Force pilot identified a fire during an aerial patrol. “Within minutes, a K9 Unit was deployed, uncovering a suspect burning stolen cables. The drone continued to monitor the scene while ground units responded,” it said. The Drone Force pilot’s actions led to the suspect’s arrest and the recovery of the stolen cables.

Michael Lever, 24/7 Drone Force’s Technical Director, said: “We are proud to partner with Vumacam in advancing compliant, integrated drone operations at scale. By fusing Vumacam’s extensive CCTV and analytics-driven SafeCity network with our docked drone technology, we can deliver aerial coverage seamlessly integrated into existing monitoring platforms. This creates a unified operational picture that strengthens situational awareness, speeds up incident response, and optimises resource deployment. The ability to layer aerial intelligence over Vumacam’s proven analytics engine marks a significant step forward in South Africa’s security ecosystem—making interventions smarter, faster, and more effective.”

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The Organisation Undoing Tax Abuse (OUTA) welcomed the City’s decision to repeal what it said was a controversial by-law. This comes after OUTA and the South African Property Owners Association (SAPOA) both launched legal challenges to stop the by-law from taking effect.

The by-law, passed by the City’s council meeting on 21 February 2025, would have forced property owners who installed private CCTV (closed-circuit TV) cameras to register with the metro police and pay annual fees, effectively taxing law-abiding residents for protecting their own safety.

The by-law was the Privately-Owned Closed-Circuit Television Surveillance Camera By Law, and it forced individuals and businesses to register their cameras, pay fees, provide plans, get sign-off from engineers, and blocked owners from sharing footage themselves but required City access to footage. In July 2025, both OUTA and SAPOA launched legal challenges against the by-law, warning the City that the by-law infringed on residents’ rights and added red tape without improving public safety.

The City is reported to have repealed the by-law at its council meeting on 2 September.

OUTA will not proceed with its legal action but will seek costs, formalised as an order of court, as the City chose to fight instead of heeding calls to repeal earlier.

“Repealing this bylaw is a victory for common sense. It was never about public safety – it was about squeezing law-abiding residents for more money,” said Advocate Stefanie Fick, OUTA’s Executive Director of Accountability.

“It should not take a court case to force the City to do the right thing. Leaders should listen to their residents before passing laws that make life harder.”

The City of Joburg council would serve residents far better by focusing on fixing decaying infrastructure and service delivery rather than dreaming up new ways to extract money from people already burdened by high rates and failing services, OUTA said.

“Why this bylaw was passed in the first place remains a mystery: was it incompetence, arrogance in thinking residents wouldn’t notice, or a desperate attempt to raise funds? Either way, it highlights the need for better leadership – leaders who put Joburg residents ahead of their own pockets,” said Fick.

“This outcome is a reminder that civil society plays a critical role in holding government to account when governance fails. OUTA recognises SAPOA’s parallel legal challenge as another crucial piece of the pressure that brought about this result. Joburg deserves leaders who focus on service delivery, not schemes to milk residents,” OUTA added.

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In line with Afhco’s strategic focus on social upliftment, community development, and inner-city regeneration, the company has invested R10 million in the rollout of 123 state-of-the-art Vumacam CCTV cameras across identified areas. This investment aims to significantly contribute to improving safety and restoring confidence in the inner city.

Afhco’s partnership with Vumacam began in 2019, when they first invested in a surveillance network in the End Street precinct. This new investment strengthens the collaboration with both public and private sector stakeholders and reaffirms Afhco’s long-term commitment to revitalising the inner city.

The first cameras have seen great success over the last period with many positive stories being shared. During the 2024 calendar year the network facilitated 76 interceptions and 60 arrests.

One such interceptions led to the recovery of 20 stolen laptops. Vumacam’s Licence Plate Recognition (LPR) network identified a vehicle wanted in connection with the theft of 20 laptops from a hotel in Midrand.

Members of JMPD’s Tactical Response Unit (TRU) were dispatched to the vehicle’s last known location in Braamfontein, where they intercepted the vehicle. When questioned the suspect admitted involvement in the theft. All 20 stolen laptops were recovered, the two suspects were detained and the vehicle impounded.

This example reflects the immediate and tangible benefits of enhanced surveillance and monitoring capabilities.

Kevin van den Heever, Managing Director at Afhco, said at the unveiling of the new infrastructure, “We are proud to partner with Vumacam and Jozi My Jozi in addressing one of Johannesburg’s most pressing challenges – crime. The expansion of the camera network will play a crucial role in making the inner city safer for all who live and work here.

This initiative supports a more secure environment and contributes to changing the perception of the inner city, attracting new investment and fostering urban renewal. We are optimistic about the positive impact this initiative will have and trust that the relevant authorities will continue to support and uphold these efforts.”

The additional cameras on the network are now live and being monitored through Centr – one of Vumacam’s operations that offers clients off-site monitoring support.

“The wave of support from corporates, organisations and community alike to get involved in fixing and securing the CBD demonstrates the power of effective partnerships between the public and private sectors,” says Bea Swanepoel, CEO of Jozi My Jozi. “The success of Vumacam and Afhco working together with other invested stakeholders highlights the transformative potential of such collaborations in paving the way for a safer Joburg for all.”

Michael Varney, Vumacam’s Chief Commercial Officer, explains the proactive approach behind Vumacam’s technology: “Our behaviour-based algorithms have proven instrumental in preventing a range of serious crimes, while ensuring the individual’s right to privacy. The expansion of this network within the inner-city will enhance crime-fighting capabilities and ensure a safer environment for all.”

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The approval of these by-laws marks a significant milestone for technology-driven security solutions in South Africa and represents a major achievement by the City of Johannesburg. Vumacam has long advocated for clear, effective regulations that provide certainty to residents, law enforcement, and security providers, ensuring the responsible use of surveillance technology.

While Vumacam has not yet seen the final draft of the by-laws, it has actively participated in the consultation process, emphasizing the need for greater clarity on access to CCTV footage. A key concern is defining the rights of private security companies to access surveillance data versus the rights granted to public sector law enforcement agencies. Vumacam believes that ensuring effective access for all legitimate and authorized parties is essential to maintaining the momentum in crime prevention efforts.

Vumacam’s extensive CCTV network, deployed at strategic locations across Johannesburg, Gauteng, and other key regions, has proven to be a powerful tool in enhancing crime prevention and response efforts. By integrating private security with public law enforcement, the network has demonstrated the effectiveness of technology-driven crime prevention strategies. Enhanced surveillance has contributed to higher interception rates, faster police response times, and the ability to prevent crimes before they escalate.

Recent crime statistics highlight the impact of Vumacam’s system, with a month-on-month improvement in crime interceptions and numerous successful arrests. In one notable instance, ten dangerous criminals were apprehended in a single day last September through coordinated efforts between Vumacam and its security partners.

Since its inception, Vumacam has prioritized strict data protection and compliance, initially aligning with European GDPR standards in the absence of local regulations and later adhering to South Africa’s Protection of Personal Information Act (POPIA) once it was enacted.

As the City of Johannesburg moves forward with implementing these new surveillance regulations, Vumacam looks forward to further engagement on this important legislation and to continuing its collaboration with the city and law enforcement agencies in the fight against crime.

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Varney explains that Vumacam’s network consists of poles with two license plate recognition cameras and one overview camera per configuration. The configuration is adaptable, depending on whether the area has high vehicle or pedestrian traffic. Additionally, poles are integrated with solar panels and power management systems to ensure continuous operation.

One of Vumacam’s biggest advantages, is its partnership with sister companies. Vumacam is part of a large group, which includes Vumatel, Dark Fiber Africa, and other significant fibre operators, enabling efficient infrastructure deployment.

Currently Vumacam has 7 000 cameras in public spaces, primarily in the city of Johannesburg, with recent expansion into the Western Cape and ongoing opportunities in the Eastern Cape, Polokwane and Mpumalanga.

Having first partnered with the City of Johannesburg, Vumacam has grown its relationship with the public sector to include the Gauteng provincial government. Commenting on the partnership, Varney noted Vumacam enables the provincial government, “with the data that comes with our platform, they’re able to dispatch the SAPS, the Highway Patrol, Flying Squad, and the Crime Prevention Wardens.”

The platform has significantly improved response times, said Varney, reducing from 18 – 30 minutes to 5 – 10 minutes. This he said, is “because the data that we’re using is so accurate, you’re able to then pinpoint, verify the alert that comes in, and pinpoint exactly where those [necessary] resources need to be dispatched.”

Public-private partnerships have allowed for seamless data sharing and effective crime reduction, with private security companies providing backup for public law enforcement, and vice versa. Previously, when private security companies intersected with an incident, guards were left waiting for law enforcement to arrive to affect the necessary arrests. Now, Varney notes, Vumacam is “able to ensure that we can provide backup for each other,” with this being key to reducing crime.

“We understand that we can’t do it on our own, but the ability for the public sector and the private sector to be able to work together has been massive, and I think something that we’re probably most proud of,” said Varney.

Vumacam’s network has facilitated significant crime prevention initiatives, including the interception of vehicles of interest across different regions. The benefit of multiple parties loading data onto a shared platform means if a vehicle is loaded due to an incident in one area, and is picked up in another, nearby parties or authorities can be notified to intercept.

In such a scenario, responders are notified with more than just vehicle info, said Varney. The number of suspects spotted inside the vehicle, and the crime it is believed to be involved in, are some of the alerts that can be shared.

“So you know [if] it’s a violent offender, you can approach with caution. You know, don’t take a knife to a gunfight,” said Varney.

“Our secret sauce is that we allow all of our partners, everyone who has access to the network, to be allowed to load their vehicles, deliver their SOPs to their customers in their own way, but benefit of the crowd sourcing, so to speak, of everybody loading data, and that’s ultimately how you eradicate crime.”

Looking to future opportunities, Varney notes “our future is bright,” and stated Vumacam plans to densify a national network. “We want to continue to work with the with the industry itself, to grow the density of our of our camera network,” he added. Future modules for Vumacam’s platform will allow operators to track vehicles by make, model colour and specific identifying features.

“We understand that, as soon as a vehicle is stolen, generally, the number plate is removed from the vehicle, but vehicles all have identifying markets. Whether it’s three license discs up the windscreen or logo on the roof, or roof racks on the roof, or paint, missing [the] side mirror. All of those become opportunities for us to continue to add value to the access that our customers have.”

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In 2019, Vumacam, a specialist in smart city surveillance solutions, partnered with the Sandton Central Improvement District (CID) to enhance security measures within the precinct. The ultimate goal of the partnership was to create a high-tech, integrated security network which would enable greater safety, while leveraging technology to improve community well-being. Vumacam’s vision was to extend its CCTV network into non-residential areas, such as commercial hubs, large precincts, and city improvement districts, with Sandton Central identified as a prime location to pilot this security system.

Vumacam launched its CCTV security system in Sandton Central in May 2020, with an initial installation of 57 SafeCity Poles, equipped with 216 CCTV cameras, with plans for expansion to a total of 238 cameras. These cameras feature a combination of Overview Cameras and License Plate Recognition (LPR) technology. The system’s capabilities allow for real-time monitoring, detection of suspicious activity, and rapid response to detected threats, the company said.

To support this high-tech surveillance, Vumacam established an independent offsite monitoring control room, called the Offsite Monitoring Specialist Centre, which operates with Vumacam’s proprietary Proof software. This software includes license plate recognition and advanced analytics to flag abnormal activities. Alerts are immediately sent to designated security personnel, including Sandton Central’s tactical partner, Night Guard, with support from the local Community Policing Forum (CPF).

The system’s success is built on collaboration, with Sandton Central Management integrating the South African Police Service (SAPS) and Johannesburg Metropolitan Police Department (JMPD) into the control room to facilitate better coordination and faster response times. Additionally, 36 Servest Public Safety Ambassadors (PSAs) have been deployed as initial responders and urban monitoring teams, further strengthening the precinct’s security network.

Smart Security with a Community Focus

One of the standout features of this CCTV system, Vumacam said, is its ability to gather valuable data insights. Beyond enhancing security, the system provides valuable analytics on pedestrian and vehicle movements, contributing to urban planning initiatives and improving the overall flow of traffic. It also acts as an essential tool for monitoring potential threats, ensuring timely intervention to maintain public safety.

“The system’s integration with local security teams and law enforcement has proven effective in addressing crime in the precinct. Since its implementation, the CCTV network has contributed to the detection and prevention of various criminal activities, including robberies, assaults, attempted carjackings, and drug-related crimes. Alerts related to Vehicles of Interest (VOI), flagged by the control room, have enabled Night Guard to respond to security threats both inside and outside the Sandton Central precinct,” Vumacam said.

A Blueprint for Safer Precincts

“The success of the CCTV system in Sandton Central has positioned the precinct as a leader in the fight against crime. By joining forces with the greater ecosystem of crime-fighting initiatives, Sandton Central has become part of a broader effort to increase monitoring capabilities and enhance proactive policing. The system has not only improved safety but also demonstrated how technology-driven solutions can be effectively integrated into urban security efforts,” Vumacam said.

Vumacam’s SafeCity approach, in partnership with the Sandton CID, has resulted in a significant improvement in safety and security within the precinct. Through collaboration and innovation, Sandton Central has embraced a future-focused approach to crime prevention, reducing criminal activity while ensuring a safer environment for businesses, residents, and visitors alike.

“As Vumacam continues to prioritize safety through its smart city security solutions, the Sandton Central model stands as a blueprint for future precincts across the country. It showcases the power of technology in fostering safer communities and underscores the potential of integrated, high-tech security systems in safeguarding urban spaces,” Vumacam concluded.

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Private security companies in recent years have entered into collaborative arrangements with SAPS as part of their effort to arrest the problem. In fact, the Greater Gauteng Growth Together 2030 (GGT2030) programme works to bring a number of such firms into one umbrella for collectively working to make Johannesburg a safer place.

“That, to me, is the importance of collaboration towards these efforts in creating a crime-free Johannesburg,” explained Deon Janneke, Director of Corporate Asset Management Security and one of the key drivers of GGT2030. 

“The idea of our company partnering with the SAPS is to make Johannesburg a safer place for the community, and to invest in the community. As a former member of the police, it has always been my goal that our country should be a safer country to live in and root out crime.”

Janneke said in this way, private companies could cover bigger areas by putting in resources and expertise, hence providing a stronger security presence. He mentioned that GGT2030 was established to have more than one security company helping in fighting crime.

Technological integration in urban safety

Another important factor is the integration of technology into crime-combating measures. Most of the security companies already have  CCTV cameras installed in the Johannesburg area and LPR cameras linked with all the necessary role players such as the JMPD.

“The initiative seeks to further expand the network. GGT2030 are in the beginning stages to place more cameras in the CBD. We are asking for companies to sponsor this initiative and also assist us deploying vehicles with armed guards to patrol the CBD,” appealed Janneke.

Building community trust and participation

It is a question of trust within the community for these collaborations to yield results. Lieutenant Colonel Mavela Masondo, Media Liaison Officer for Gauteng Provincial Commissioner’s office, emphasises the inclusion of private security into daily operations. 

“During our operations we do not isolate security guards; we regard them as one of us and inform them about the principles of the SAPS,” Masondo said.

Communication goes a long way in building trust. In fact, SAPS and private security companies share information through social media platforms like WhatsApp groups for easy, quick updating of activities related to crime in town.

“They also have their cameras in town, helping to reduce crime,” he added, emphasising the sharing of responsibilities by the two parties.

“We need the community to get more involved in fighting crime,” Janneke said. Often, because of stigma – that law enforcement is corrupt – residents will not co-operate. “We are here to serve and protect the community,” Masondo said, and he called upon community members for information leading to combating criminal activities.

Citizens’ opinions: divided feelings

Comments from ordinary citizens on how private security is used by and, in turn, with the SAPS suggest a rather complicated picture. According to Butho Nyathi, a business owner, “Yes, the operations have improved safety in the area, and that makes our clients freely move. The CBD was usually feared but now, people are able to access the area.”

Nyathi reported increased customer traffic, with South Africans, for one, feeling much safer. “Our clients and employees are happy with this move. They say it has reduced chances of them getting robbed,” he said. 

This attitude reinforces the very notion of private security as a complementary service towards enhancing safety and community well-being.

Yet not everyone shares this optimism; Butholezwe Nkomo, the Director of IT Republic said: “The inner city is still unsafe for my business; most clients are still afraid to come over, especially after dark.” Nkomo further noted that while cooperation notwithstanding, mugging and violent cases break out, even if fewer in number, hence the negative consequence on business.

“Clients are still paranoid due to the fact that a lot of muggings are experienced, at times even shootings, in the inner CBD,” he said. 

Nkomo believes that private security and police can do much more to ensure safety and community engagement.

Private security firms and their operations

Dean Govender is the Operations Manager at Bad Boyz Security; his view echoes the above-mentioned need for community-centered approaches.

“We have the well-being of the community at heart, and we believe in giving back to the community rather than just taking from them,” he said, emphasising that this pledge on community safety was key to creating trust and efficacy in their operations.

“We work hand in glove with the SAPS, the Johannesburg Metro Police Services, and other security companies toward the attainment of absolute safety for the communities,” he said while revealing that they use technology such as CCTV cameras, drones, and LPR cameras during their operations, which makes it easier for private security firms to monitor and respond effectively against criminal activities.

“Our love for people drove us to be a part of those initiating safety for them,” Govender explained, with his sentiment echoing a growing emphasis on community-oriented security strategies that put the safety of vulnerable populations, such as women and children, first.

Future directions and challenges

While the SAPS-private security company collaborations indicate promise in that direction, several challenges remain. Clearly, more holistic interventions are called for.

“More needs to be done to make such security partnerships more effective,” insisted Nkomo, adding that these are things like increasing the number of street cameras, improving visibility through both foot and vehicle patrols, conducting thorough background checks for tenants within the area.

These programmes can only work if there is deep involvement by private security firms and law enforcement agencies. Above all, a whistleblowers’ safety platform should be established, and the community should be mobilised to participate in safety initiatives.

The root of the urban crime problem is complex, and as it continues to change, so too must the strategies to try and curtail it. This cooperation between the SAPS and private security companies is representative of a shift toward a more integrated community-oriented model of urban safety.

This therefore serves to show that the partnership between the SAPS and private security companies in the Inner City of Johannesburg proves the potential of the collaboration approaches toward crime. Technological integrations, community involvements, and beliefs in mutual objectives are starting to change the face of security.

With stakeholders continuously adapting and finding new ways, the hope is that Johannesburg will be a safer city to live and work in for all its citizens and businesses, rebuilding faith in law enforcement and a safer future for all community members. 

Even while the challenges persist, the partnership between private security organizations and SAPS predicts a better trend in the fight against urban crime-one based on security, trust, and community involvement.

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Addressing the Smart Mobility Africa Summit in Johannesburg, Minister of Transport Barbara Creecy said in order to make sure that no further theft or vandalism occurs on their lines, PRASA has employed a variety of digital solutions to protect its infrastructure as well as its passengers.

“PRASA and Huawei have partnered to employ an intelligent e-guarding perimeter system which uses artificial intelligence to alert a central control centre when there are security breaches or incidents occurring within the system.

“This includes a seismic activity tracker which monitors any digging that occurs within the perimeter of rail depots. This means that any attempts at cable theft or similar infrastructure damage is dealt with proactively rather than reactively,” the Minister said.

Thirty-one of PRASA’s 40 priority lines have re-entered into service after a period of theft and vandalism, with re-signalling of these lines an ongoing project.

“The re-signalling of these lines is a critical undertaking as it ensures the location, the availability and reliability of train services,” Creecy said.

“The use of new technologies in our economy cannot only be limited to mass infrastructure projects and macroeconomic policy. Smart systems need to be used in terms of service delivery to improve the lives of our citizens.

“This can be done in a variety of ways, whether in terms of e-permitting and licensing for transport operators, fully digitising driver’s license testing and vehicle registration, automating and digitising truck weighbridges, and using real-time monitoring of our roads network to avoid congestion and road accidents.

“New technologies can also be used to enhance the security of our communities through CCTV surveillance of our public areas and the use of drone technology to effectively monitor our borders, ensuring the safety of travellers and stopping cross-border illicit trade,” said Creecy.

Smart technology can also be used for integrated transport and logistics planning.

“Transnet has embraced smart systems through a number of measures and aims to harness this technology to further streamline logistics processes.

“Last year, the entity relaunched its integrated Port Management System (IPMS) as part of its digital transformation strategy. The IPMS is a digital vessel management system which allows real-time access to operational information in order to help manage and track freight within the Transnet system. IPMS users are able to make online service requests and see booking slots, in order to avoid over-booking,” the Minister said.

She emphasised the importance of taking advantage of the new technologies and processes available in order to maximise opportunities for economic growth and adequately meet government’s priorities.

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Through the tender, the SAPS intends to establish a network of Local Security Control Rooms through various police precincts, each observing not only internal secure areas at police stations, including evidence rooms and equipment rooms. These control rooms will then create a larger security network, in which selected incidents can be escalated to a National Security Control Centre (NSCC). The tender document notes in respect to network requirements that it “must be possible to escalate from Local Security Control Centre to [NSCC].”

The tender document notes that bidders must “ensure that all equipment offered is of the latest technology and the latest available model and software release.” Other requirements listed include infrared (IR) illumination, “for both indoor as well as outdoor use in conjunction with the cameras offered such that supplementary IR illumination can be deployed where required.”

In locations where existing backup power generation is needed, or current backups are inadequate, “suppliers are required to provide backup power solutions in several forms, including diesel-powered generators, hybrid inverters with lithium-ion batteries, UPS (Uninterrupted Power Supply) and solar panels for the CCTV and access control systems.”

CCTV Quality Levels

A minimum of 12 frames per second is required to monitor, “with at least 250 pixels in height over the average length of a person, given as 1.6 meters.”

Recognition quality must achieve facial recognition on the standard test faces of ROTAKIN CCTV evaluation target, “with adequate fidelity to 97% recognition.” (The ROTAKIn target was developed by the UK Home Office Scientific Development Branch as a means of auditing the efficiency of a CCTV system.)

Forensic identification quality specifications require the system to have the capability to define micro level features like scars, moles and wrinkles. This level of quality “should enable identification beyond degree of reasonable doubt.”

Identification of specific items is another requirement, to allow for the capture of “numbering and writing on sealed evidence containers.”

Data storage is required to facilitate investigation of incidents that occur within SAPS facilities. Storage of data is required for a minimum of six weeks.

All potential bidders will be required to demonstrate all CCTV cameras, access control systems and all sub-systems defined within the specifications. Bidders will be required to demonstrate equipment quality, camera picture quality over different distances and conditions along with a degree of technical competence.

Detailed technical training is another stringent requirement, to be provided for selected SAPS personnel, at either a SAPS training facility or a convenient and suitable location for the bidder at their cost.

Each system must include a detailed user manual upon installation and sign off, with the bidder providing additional remote telephonic assistance to users.

Further, elements of the system must be operable in the full range of South African natural environments, including thermal range from -20 degrees to +60 degrees. Any outdoor components must be resistant to water and any corrosive atmospheres.

Bidders are to take note that the provided systems must be scalable and expandable, as future requirements could be needed. Equipment housing must be lockable and with tamper alarms generated when unauthorized entry is attempted.

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