Michelle Bala, Head of Training at MSHEQ Health and Safety Consultants, said “learners now require flexibility, relevance, and interactivity. They require training which is interactive, relevant to their real work, and available at any time and place.”

At the recent Stallion Integrated Technology Day in Johannesburg, she showcased some of the most innovative MSHEQ practices. QCPR (quality cardiopulmonary resuscitation) manikins provide instant CPR feedback, and virtual classrooms enable interaction through polls, breakout rooms, and collaboration.

Most exciting, however, was Virtual Reality (VR). “VR offers safe, immersive spaces where learners can identify hazards, rehearse emergency actions, and learn by doing without posing any risk to the real world,” she said.

Bala emphasised that training is not a box-ticking exercise anymore. It is making employees skillful to address unforeseen challenges.

“Our ambition is straightforward: train learners with the appropriate skills safely and efficiently,” she added. “We are people – no pretension, just compliance.”

In the future, Bala believes that tremendous potential lies in AI-based adaptive learning, which adapts content to the pace and performance of individual learners.

“The future is personalised,” she went on. “If technology can help make every learner competent faster and safer, then we are not just improving compliance – we are saving lives.”

MSHEQ specialises in occupational health, safety, environment, and quality services, training, and food safety consulting. Their services include conducting safety audits, creating site-specific safety files, and ensuring legal compliance for various industries such as mining, construction, civil engineering, retail, hospitality, and agriculture.

A key innovation is the company’s pioneering use of VR training, which provides immersive, interactive, and risk-free simulations to enhance learning outcomes significantly. This technology allows learners to practice emergency responses and hazard identification in realistic settings, improving skill retention and preparedness. The company also integrates AI for adaptive, personalised learning experiences that adjust to individual performance, accelerating competency development and safety.

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