Question: Aritech has a 50-year history as a security solutions provider. What have been the company’s great milestones, especially in recent years?

Answer: Aritech’s great milestones during these 50 years have been to be at the forefront of innovation in security technology, developing advanced security products and solutions to meet the changing needs of the market and our customers. We are especially proud of our Cybersecurity solutions, leading cloud service platforms with UltraSync and of course, the recent market launch of Axon, our new intrusion ecosystem.

Question: Electronic security, one of its business lines, is on the rise and experiencing many technological changes. How do you see this market currently?

Answer: Constant technological evolution, such as artificial intelligence, machine learning, the Internet of Things (IoT) and cloud computing, is allowing the development of more advanced and effective security solutions.
In addition, this evolution also translates into an increase in security risks, both in the personal and business spheres, that our clients face, and this generates greater awareness about the importance of having reliable electronic security and cyber-secure systems.
There is a trend towards the integration of different electronic security systems, such as access control, intrusion detection, CCTV, and alarm management, into unified platforms for more efficient management and faster response to threats. Along with the remote management and maintenance of the facilities that optimizes the work of the installer and minimizes the disruption time for the end user and allows you to obtain the necessary information about your installation to have complete control of what is happening in your installation.

Question: In such a competitive market, what do you think the hallmarks and service model of a brand should be to stand out?

Answer: In a market as competitive as electronic security, there are several factors that require a strategic and differentiated approach:

• Constant technological innovation: A brand that constantly introduces advanced and effective solutions to the market.
• Quality and reliability, which allows us to gain the trust of installers and users
• Customization and flexibility, which allows us to offer electronic security solutions that adapt to the specific needs of each client.
• Systems integration, which allows us to integrate into a single platform for more efficient management.
• Customer service, provide exceptional customer service
• Cybersecurity and data privacy, both mandatory in any type of electronic security.
• Corporate social responsibility, show commitment to ethical business practices, commitment to the environment and society.

Question: Aritech is one of the most prominent brands in electronic security. What are the main solutions that you currently market under this banner and what are their main characteristics?

Answer: Our portfolio includes intrusion, access control, video, and network solutions. Its main differentiating factor is the integration and interaction of the entire portfolio that allows us to provide different services to both the installer and the end user, as well as the cybersecurity that each of our solutions incorporate.
The innovative and cyber-secure Cloud UltraSync allows our clients through a single platform to manage and perform remote maintenance of Grade 2 and 3 installations. UltraSync provides added value for the installer since it has immediate access to information, allows to interact immediately with any device from your mobile and your customers know how use it. All of this allows the installer to provide responses 24/7 and offer services adapted to the needs of their clients.
Advisor Advanced and xGen Connect grade 3 and 2 intrusion panels already protect more than 1 million buildings in Europe and Axon, the new intrusion ecosystem, has recently arrived to lead innovative and secure intrusion solutions in Europe. To the intrusion central platforms, we incorporate an excellent range of wired and radio detectors Aritech and Guardall recognized for their quality and reliability against false alarms and now even more, thanks to the recently developed and patented neural algorithm included in some of the models, that cover all current market needs.
Our portfolio of Video Surveillance and network solutions is led by the Truvision and IFS brands, two benchmarks in the electronic security market. Both brands offer our clients alternatives for different types of installations and the recorders, connected to the Cloud UltraSync, the possibility of immediate connection with the recorder, allowing remote password reset or verification of connectivity at all times.
The integration of the Video and Intrusion solutions, through the Advisor Management platform, allows the installation to be managed from a common interface, providing flexibility and cost savings.

Question: What are the objectives that have been proposed for this brand and where is it at?

Answer: Our mission is to be the first option for our clients and to continue being a world leader in electronic security solutions.
Shape a safer world, with greater peace of mind and fewer security incidents, by constantly expanding our technology offering and acting as the most trusted partner to solve customers’ critical security challenges.
Be the ideal option to face our clients’ challenges and prevent security threats from becoming incidents. Our solutions drive the continuity and productivity of our clients’ companies.

Question: Cybersecurity is one of the main concerns of companies today. How do you work at Aritech to make the brand’s solutions as cyber-secure as possible?

Answer: Products and services manufactured and supported by Carrier are subject to robust process control and secure development requirements in accordance with commercially appropriate cybersecurity compliance standards. The Carrier Way is the internal policy that focuses on our commitment and high expectations of integrity, quality, and customer service. Specifically for product security it means a proactive approach, best practices, comprehensive assistance, and specialization in the sector in order to reinforce and guarantee the resilience and stability of our offers. In October of this year, the European NIS2 Directive comes into force and for us, it is now part of our standard product development process.
Our objective is to guarantee the following basic strategic results: Products and services that are “secure by design.”

• Standards-based cybersecurity compliance and governance.
• Continuous surveillance and continuous improvement.
• Achievement of client objectives
  

Question: What aspects do you think need to be improved in relation to the electronic security market?

Answer: The dynamic environments and continuous challenges in which we currently live mean that the processes of improvement and adaptation to the needs and habits of our clients are continuous.
This is why aspects such as interoperability between security systems and third-party systems are continuous market demands. The adoption of standards and regulations that allow us to improve the quality and reliability of our products and services. It is crucial to improve and demand Cybersecure solutions to protect and guarantee the integrity of data against possible attacks.
At Aritech we work on continuous improvement and innovation processes that allow us to be at the forefront of market demands and demands.